How to Resolve an Offline HP Printer

Last updated 2 years ago

How to Resolve an Offline HP Printer

Typically, printing a document or image takes only a few seconds. In rare occasions, your printer could display an offline status and refuse to process your print job. If your for no apparent reason, a few printer troubleshooting techniques will usually get it printing again. The causes of your printer not functioning and possible fixes are listed below.

Causes of an offline HP printer

There are several reasons why your printer could not be working. A driver can be corrupt, missing, or out-of-date, or the printer's wiring may need to be changed. It's likely that the printer's settings are incorrect, or that a print job that is open or unfinished is the root of the problem. Despite the reason, is usually a quick and easy task.

How to Fix an Offline HP Printer in Windows

If you use a printer with a Windows computer and the printer status is offline, try the troubleshooting methods we suggest, in the order from simple to more complex.

Plug the printer in to turn it on. Verifying that the printer works is essential.
Switch off your computer. Restarting the computer can address a lot of problems and troubles. To check whether it resolves the offline printer issue, give it a try.
Reset the printer if necessary. Turning a printer on and off again frequently fixes problems, including those where the printer seems to be offline, much as with many other electrical equipment. After turning off the printer, unplug it for 30 seconds before plugging it back in. After turning it on, try once more. If it's still appearing as offline, keep troubleshooting.
Check the network connection's status. If the printer is wireless, it must be networked with your PC in order to work. You've probably found the problem if your network is offline.
Inspect the printer to make sure it is connected to the computer or network. If the printer isn't correctly connected to the network or computer, it won't work. Make sure the wires are securely plugged in after confirming that the printer is physically connected to the PC. If the printer is wireless, check the condition of the network connection.
The state of the printer can be changed. Your printer can be configured to function in the offline mode. Check the printer to make sure that offline usage is not chosen. If it is, change the status to online.
Replace your driver. Make sure the printer driver is up to date and installed. An old or incompatible driver may be the cause of a printer's offline state; hence, updating the driver may resolve the problem.
After uninstalling the printer, install it again. Throughout this process, the printer is restarted. After removing the printer, restart the computer before installing it once more.
Consult the printer's documentation from the manufacturer. The manufacturer of your printer may provide comprehensive advice on error messages and what they all mean in online documentation. A printed handbook may have also been included with the product.

References:

Last updated 2 years ago

Causes of an offline HP printer

How to Fix an Offline HP Printer in Windows

If you use a printer with a Windows computer and the printer status is offline, try the troubleshooting methods we suggest, in the order from simple to more complex.

Plug the printer in to turn it on. Verifying that the printer works is essential.
Switch off your computer. Restarting the computer can address a lot of problems and troubles. To check whether it resolves the offline printer issue, give it a try.
Reset the printer if necessary. Turning a printer on and off again frequently fixes problems, including those where the printer seems to be offline, much as with many other electrical equipment. After turning off the printer, unplug it for 30 seconds before plugging it back in. After turning it on, try once more. If it's still appearing as offline, keep troubleshooting.
Check the network connection's status. If the printer is wireless, it must be networked with your PC in order to work. You've probably found the problem if your network is offline.
Inspect the printer to make sure it is connected to the computer or network. If the printer isn't correctly connected to the network or computer, it won't work. Make sure the wires are securely plugged in after confirming that the printer is physically connected to the PC. If the printer is wireless, check the condition of the network connection.
The state of the printer can be changed. Your printer can be configured to function in the offline mode. Check the printer to make sure that offline usage is not chosen. If it is, change the status to online.
Replace your driver. Make sure the printer driver is up to date and installed. An old or incompatible driver may be the cause of a printer's offline state; hence, updating the driver may resolve the problem.
After uninstalling the printer, install it again. Throughout this process, the printer is restarted. After removing the printer, restart the computer before installing it once more.
Consult the printer's documentation from the manufacturer. The manufacturer of your printer may provide comprehensive advice on error messages and what they all mean in online documentation. A printed handbook may have also been included with the product.

References: